Terms & Conditions

New Member Offer: Family Swim Pass

Last Updated: 03 Apr 2024


  • The Promoter is Serco Leisure Ltd, 38 Scudamore Road, Leicester, LE3 1UQ
  • The “New Member Offer: Family Swim Pass” is available for new customers who have taken out any of our Health and Fitness memberships from Wednesday 1st June 2022
  • “New Member Offer: Family Swim Pass” may be withdrawn or amended at any time and without notice based on promoters’ discretion
  • The “New Member Offer: Family Swim Pass” entitles the customer to x1 family swim pass which allows x2 adults and x2 children (under 16), or 1 adult and x3 children to swim at the facility during one public swim session. Please check with the centre regarding the children to adult ratio
  • Offer will be added to the customers virtual wallet, no physical voucher will be provided. Customer will need to say at the point of purchase when they want to use this offer. The team member at the site will apply relevant discount when completing the transaction
  • “New Member Offer: Family Swim Pass” can only be used during public swim times and does not include sessions such as Aqua Challenge, Wave Raves. Public swim times can be viewed on our website
  • Customer will need to present proof of membership when redeeming “New Member Offer: Family Swim Pass”
  • Swimming sessions are always subject to availability based on capacity on the day, please call ahead to ensure sessions is taking place
  • The “New Member Offer: Family Swim Pass” will be available to the customer to use for 3 months following the membership start date at the centre
  • No cash alternatives available
  • “New Member Offer: Family Swim Pass” offer cannot be used in conjunction with any other offer